A few words
About us
JONTE GROUP
Professional beauty manufacturer
JONTELASER is a leading integrated manufacturing and trading company specializing in medical aesthetic devices. We provide a comprehensive range of trusted products, including HIFU, RF microneedling, CO2 fractional laser, laser hair removal, and other aesthetic devices, designed to meet the highest standards of safety, stability, and performance.
With a focus on clinical safety and consistent results, our team works closely with medical professionals worldwide to ensure that every device delivers reliable outcomes. We believe in transparent communication with our customers and are committed to helping clinics, doctors, and distributors achieve long-term success.
Our structured training programs, technical support, and after-sales services empower our partners to operate efficiently and confidently. By combining advanced technology with a customer-centric approach, JONTELASER has become a trusted partner for medical aesthetics professionals globally.
At JONTELASER, our philosophy is simple: we are dedicated to our customers’ long-term success, providing products and services that enable them to build reputation, trust, and sustainable growth in the aesthetic industry.
Customer-Centric Excellence
Value not only the outstanding performance of our equipment but also thesatisfaction of our customers, With our unwavering commitment to providing top-notch service, we ensure that your experience with our products is nothing short ofexceptional.Our dedicated team is ready to offer comprehensive support, guidance, and tailoredsolutions to meet your specific needs.
Q1: What type of company is JONTELASER?
A: We are a professional medical aesthetic device company integrating R&D, manufacturing, and sales. With 17 years of industry experience, our headquarters is in Beijing, and our team consists of around 80 professionals serving clients worldwide.
Q2: Are your products certified for safety?
A: The majority of our devices are FDA-approved and carry medical CE certification. Our company holds international certifications including MDSAP and ISO 13485, along with comprehensive safety and EMC test reports—specifically IEC 60601-1 and IEC 60601-1-2. We adhere strictly to quality management systems, ensuring every device is safe, reliable, and built to the highest standards.
Q3: What advantages do JONTELASER products have compared to other brands?
A: Our products focus on medical-grade safety and effectiveness, featuring proprietary R&D and patented technologies. We offer high cost-performance solutions and emphasize clinical validation to ensure both safety and visible results.
Q4: Are the devices complicated to operate? Is professional training required?
A: All devices come with detailed manuals and tutorial videos. We also provide online or on-site training to help clients operate the equipment safely and confidently.
Q5: Can the devices or functions be customized?
A: Yes, our R&D team can customize certain device features or appearances based on client needs to meet different market demands.
Q6: How is after-sales service provided after purchasing a device?
A: We offer comprehensive global after-sales support with guaranteed response within 24 hours. Through online technical guidance, we quickly diagnose issues and immediately dispatch any necessary replacement parts—no need to return damaged components. Shipping costs are fully covered for products under warranty. We rely on fast and reliable couriers such as DHL, UPS, or FedEx, ensuring delivery within 3–5 days, so your operations can continue without interruption.
Q7: What should I do if a device malfunctions?
A: Clients can contact us via WhatsApp, email, or Alibaba Chat. We will diagnose the issue remotely and, if necessary, provide replacement parts or on-site engineer support.
Q8: Are the products clinically validated?
A: Yes, our products have undergone clinical validation in multiple medical aesthetic institutions both domestically and internationally, ensuring safety and effective results.
Q9: What types of clients are the devices suitable for?
A: Our devices are designed for professional use in medical aesthetic clinics, beauty salons, and other professional institutions, suitable for a variety of skin and beauty treatments.
Q10: How can I become a JONTELASER distributor or agent?
A: Please contact our sales team. We will provide partnership solutions based on your market and business, including authorization, training, and marketing support.
Q11: What is the purchasing process?
A: Clients can place orders via Alibaba International, our official website, or by contacting our sales team directly. We offer full-process support including quotation, contract signing, production, and logistics tracking.
Q12: What payment methods are accepted?
A: We support T/T wire transfer and some international payment methods. Specific options can be arranged flexibly depending on the order amount and client requirements.